We cannot process the return without it no exceptions. The pods MUST be returned in the original packaging with tax stamp. Prefilled Pods: Vapeluv offers a limited 48hr return policy if the pods have not been used and are leaking. The disposable vape MUST be returned in the original packaging with tax stamp.
#KEEP IT 100 FREE#
If your disposable device does not work on first-time use, we will replace it free of charge. Disposable Devices: Vapeluv offers a limited DOA warranty on disposable devices within 48hrs. Please note that only these issues will be honored under the warranty. The following items are covered by our warranty program: device charging issues, internal battery issues, chip and LCD display issues, and auto firing or other device firing issues. Vapeluv Warranty and Return Policy Vapeluv offers a 30 day replacement warranty on defective hardware for customers who purchased from our online vape shop or vape stores. However, special sale discounts or holiday discounts cannot be retroactively applied to any orders made prior to the sale. Price adjustments will be credited in the form of store credit. If you've already purchased a product from Vapeluv and we've reduced the price, you may be eligible for a price adjustment if the product was purchased within the past 15 days. Have valid proof of a lower price, which must be verified by a Vapeluv staff member.įor online price match requests, please call us at 64 or email us at proof of the lower priced item ready.Be the exact same model and color as the item offered by Vapeluv.Clearance or sale items do not qualify for price matching. Be listed at its regular price and in stock.We do not match prices from stores outside of Canada or online-only retailers. Be from a Canadian store with a physical location.To receive a price match from Vapeluv, the item must meet the following criteria: If you find a lower price at another local vape store in the GTA, simply show us proof and we'll match that price. Vapeluv is proud to offer a Low Price Guarantee to our valued customers. For more info please email us at or call us at 64 Arrangements can made prior to delivery for age verification.
#KEEP IT 100 DRIVER#
Q: Do I have to show ID A: Yes you must show your ID to the driver so please have it ready.
If you live in a condo or apartment you will have to be home. If you live in a home where the package can be safely placed you do not have to be home. Q: Do I have to be home to accept delivery? A: It depends. Delivery is done with a third party courier service specializing in same day deliveries. Shipping is with Canada Post and can take 1 to 4 days Xpresspost or 1 to 7 days with Expedited Parcel.
Q: Is shipping the same as delivery? A: Shipping is not the same as delivery. If you do not see that and only Canada Post Shipping options unfortunately you are not in the delivery zone. Q: When is order cut off time? A: The order cut off time is 2:00PM Monday to Friday Q: When will I get my order? A: Your order will arrive between 3:00PM and 10:00PM Monday to Friday Q: How do I know if I am in the delivery zone? A: If you see "Same Day Local Delivery" at checkout you are in the zone. You must be in our delivery zone to qualify for delivery. For orders under $50 there is a flat rate charge of $8. Free vape delivery for orders over $50 (before tax). Vapeluv offers FREE same day vape delivery: Monday-Friday only.
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